Buying a travel eSIM is straightforward — but it only works if your device is compatible and set up correctly. Before purchasing, it is worth spending a few minutes checking your phone. This guide explains what to look for.
What eSIM compatibility means
A carrier-locked phone will only work with SIM cards (and sometimes eSIMs) from the carrier that sold it. This is common with phones purchased directly from a network on a contract or subsidised deal. An unlocked phone can accept SIM or eSIM from any compatible provider.
Having eSIM hardware is the first step, but it is not enough on its own. Even if your phone has an eSIM chip, your carrier must have activated the eSIM capability on your account and your device must be unlocked to use eSIM profiles from other providers.
Locked vs unlocked phones
When you purchase a travel eSIM from RoameoGo, you receive a QR code or activation code by email shortly after checkout. You go into your phone’s settings, scan the QR code and download the mobile profile. Once installed, the eSIM connects to local networks at your destination.
How to check eSIM support on iPhone
The main practical difference is convenience. There is no card to buy at an airport kiosk, no risk of losing your home SIM during the swap, and no SIM tray to fiddle with. Most compatible devices support running a physical SIM and an eSIM at the same time, letting you keep your home number active for calls while using local data abroad.
To check on an iPhone:
How to check eSIM support on Android
Android devices vary by manufacturer, so the exact path differs. In general, go to Settings > Network & Internet (or Connections) > SIM card manager (or Mobile network). Look for an option to add an eSIM or digital SIM. If the option exists, your device likely supports eSIM.
Before you purchase
Quick compatibility checklist:
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Frequently asked questions